Research Catalog

Controlling the confrontation Arch Lustberg on effective communication techniques

Title
Controlling the confrontation [videorecording] : Arch Lustberg on effective communication techniques / produced by Library Video Network ; producer/director, Dick Walsh.
Publication
Chicago : Distributed by ALA Video, c1989.

Items in the Library & Off-site

Filter by

1 Item

StatusFormatAccessCall NumberItem Location
Request Appointment

Available - Can be used on site. Please visit New York Public Library - Offsite to submit a request in person.

Moving imageBy appointment only VTH 2124Offsite

Details

Additional Authors
  • Lustberg, Arch.
  • Walsh, Dick.
  • Library Video Network.
Description
1 videocassette (44 min.) : sd., col.; 1/2 in.
Summary
Lustberg conducts role-playing sessions for librarians to illustrate effective techniques for communicating in confrontational situations.
Alternative Title
Arch Lustberg on effective communication techniques
Subject
  • Interpersonal confrontation
  • Interpersonal conflict
  • Librarians > Psychology
  • Interpersonal relations
  • Libraries
System Details (note)
  • VHS.
ISBN
083892106X
OCLC
20085640
Title
Controlling the confrontation [videorecording] : Arch Lustberg on effective communication techniques / produced by Library Video Network ; producer/director, Dick Walsh.
Imprint
Chicago : Distributed by ALA Video, c1989.
System Details
VHS.
Connect to:
Request Access to Reserve Film and Video Collection Special Collections material
Added Author
Lustberg, Arch.
Walsh, Dick.
Library Video Network.
Branch Call Number
VC 023.8 C
View in Legacy Catalog