Research Catalog
The quest for loyalty : creating value through partnership
- Title
- The quest for loyalty : creating value through partnership / edited with an introduction by Frederick F. Reichheld ; foreword by Scott D. Cook.
- Publication
- Boston, MA : Harvard Business School Press, c1996.
Items in the Library & Off-site
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1 Item
| Status | Format | Access | Call Number | Item Location |
|---|---|---|---|---|
Available - Can be used on site. Please visit New York Public Library - Schwarzman Building to submit a request in person. | Text | Use in library | JBE 10-1071 | Schwarzman Building - General Research Room 315 |
Details
- Additional Authors
- Reichheld, Frederick F.
- Description
- xxvi, 278 p. : ill.; 24 cm.
- Series Statement
- A Harvard business review book
- Subject
- Call Number
- JBE 10-1071
- ISBN
- 0875847455
- LCCN
- 96022727
- OCLC
- 96022727
- Title
- The quest for loyalty : creating value through partnership / edited with an introduction by Frederick F. Reichheld ; foreword by Scott D. Cook.
- Imprint
- Boston, MA : Harvard Business School Press, c1996.
- Series
- A Harvard business review book
- Added Author
- Reichheld, Frederick F.
- Research Call Number
- JBE 10-1071