Research Catalog
Foundations of service level management
- Title
- Foundations of service level management / Rick Sturm, Wayne Morris, and Mary Jander.
- Author
- Sturm, Rick.
- Publication
- Indianapolis, IN : SAMS Pub., c2000.
Items in the Library & Off-site
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1 Item
| Status | Format | Access | Call Number | Item Location |
|---|---|---|---|---|
Available - Can be used on site. Please visit New York Public Library - Schwarzman Building to submit a request in person. | Text | Use in library | JBD 10-323 | Schwarzman Building - General Research Room 315 |
Details
- Additional Authors
- Morris, Wayne.
- Description
- xiii, 272 p. : ill.; 23 cm.
- Alternative Title
- Service level management
- Subject
- Call Number
- JBD 10-323
- ISBN
- 0672317435 (pbk.)
- LCCN
- 99063620
- OCLC
- 203904
- Author
- Sturm, Rick.
- Title
- Foundations of service level management / Rick Sturm, Wayne Morris, and Mary Jander.
- Imprint
- Indianapolis, IN : SAMS Pub., c2000.
- Added Author
- Morris, Wayne.
- Research Call Number
- JBD 10-323