Research Catalog

Title

Medicare : callers can access 1-800-MEDICARE services, but responsibility within CMS for limited english proficiency plan unclear : report to the Chairman, Subcommittee on Health, Committee on Ways and Means, House of Representatives.

Author

United States. Government Accountability Office.

Publication

[Washington, D.C.] : U.S. Govt. Accountability Office, [2008]

Details

Additional Authors

United States. Congress. House. Committee on Ways and Means. Subcommittee on Health.

Description

iii, 58 pages : digital, PDF file

Summary

In this report, GAO describes (1) the extent to which access performance standards and targets have been met by the current contractor, (2) the efforts by CMS to provide LEP callers access to help line services and wait times experienced by these callers, and (3) CMS's oversight of callers' access to 1-800-MEDICARE and the information's accuracy.

Alternative Title

• Medicare : callers can access 1-800-MEDICARE services, but responsibility within Centers for Medicare & Medicaid Services for limited english proficiency plan unclear
• Callers can access 1-800-MEDICARE services, but responsibility within CMS for limited english proficiency plan unclear
• 1-800-MEDICARE

Subject

• Centers for Medicare & Medicaid Services (U.S.) > Customer services > Evaluation
• Medicare
• Minorities > Services for > Evaluation. > United States

Note

• Title from title screen (viewed on Apr. 29, 2009).
• "December 2008."
• "GAO-09-104."

Bibliography (note)

• Includes bibliographical references.

System Details (note)

• Mode of access: Internet from GAO web site. Address as of 4/29/09: http://www.gao.gov/new.items/d09104.pdf; current access available via PURL.

Call Number

GPO Internet GA 1.13:GAO-09-104

OCLC

marcive320895264

Author

United States. Government Accountability Office.

Title

Medicare : callers can access 1-800-MEDICARE services, but responsibility within CMS for limited english proficiency plan unclear : report to the Chairman, Subcommittee on Health, Committee on Ways and Means, House of Representatives.

Publisher

[Washington, D.C.] : U.S. Govt. Accountability Office, [2008]

Type of Content

text

Type of Medium

computer

Type of Carrier

online resource

System Details

Mode of access: Internet from GAO web site. Address as of 4/29/09: http://www.gao.gov/new.items/d09104.pdf; current access available via PURL.

Bibliography

Includes bibliographical references.

Connect to:

https://purl.fdlp.gov/GPO/LPS112029

Added Author

United States. Congress. House. Committee on Ways and Means. Subcommittee on Health.

Running Title

1-800-MEDICARE

Gpo Item No.

0546-D (online)

Sudoc No.

GA 1.13:GAO-09-104