Research Catalog

Title

Answer the call [electronic resource] : virtual migration in Indian call centers / Aimee Carrillo Rowe, Sheena Malhotra, and Kimberlee Perez.

Author

Carrillo Rowe, Aimee.

Publication

Minneapolis : University of Minnesota Press, [2013]

Details

Additional Authors

• Malhotra, Sheena.
• Perez, Kim, 1962-

Description

1 online resource (xiv, 242 pages)

Uniform Title

Answer the call (Online)

Alternative Title

Answer the call (Online)

Subject

• Call centers > Social aspects > India
• Call center agents > India
• Intercultural communication > India
• Group identity > India
• Transnationalism > India

Bibliography (note)

• Includes bibliographical references (pages 229-237) and index.

Access (note)

• Access restricted to authorized users.

LCCN

2013030776

OCLC

ssj0001040053

Author

Carrillo Rowe, Aimee.

Title

Answer the call [electronic resource] : virtual migration in Indian call centers / Aimee Carrillo Rowe, Sheena Malhotra, and Kimberlee Perez.

Imprint

Minneapolis : University of Minnesota Press, [2013]

Bibliography

Includes bibliographical references (pages 229-237) and index.

Access

Access restricted to authorized users.

Connect to:

Available from home with a valid library card

Available onsite at NYPL

Added Author

Malhotra, Sheena.

Perez, Kim, 1962-