Research Catalog

Reference service statistics & assessment : a SPEC kit

Title
Reference service statistics & assessment : a SPEC kit / compiled by Eric Novotny.
Publication
Washington, D.C. : Association of Research Libraries, Office of Leadership and Management Services, ©2002.
Supplementary Content
Executive summary and Table of Contents

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Available - Can be used on site. Please visit New York Public Library - Schwarzman Building to submit a request in person.

TextUse in library JFF 16-734Schwarzman Building - Main Reading Room 315

Details

Additional Authors
  • Novotny, Eric (Eric C.)
  • Association of Research Libraries. Office of Leadership and Management Services.
Description
142 pages : illustrations; 28 cm
Series Statement
SPEC kit, 0160-3582 ; 268
Uniform Title
SPEC kit ; 268.
Alternative Title
Reference service statistics and assessment
Subject
  • Reference services (Libraries) > Statistics
  • Reference services (Libraries) > Evaluation
  • Academic libraries > Reference services > Statistics
  • Academic libraries > Reference services > Evaluation
  • Academic libraries > Reference services
  • Reference services (Libraries)
Genre/Form
Statistics.
Note
  • "September 2002."
Bibliography (note)
  • Includes bibliographical references (pages 141-142).
Contents
Representative documents: Reference desk activity logs ; Other reference activity logs ; Definitions/guidelines/procedures ; Statistical reports ; Other reference assessment methods -- Selected resources.
Call Number
JFF 16-734
OCLC
51230029
Title
Reference service statistics & assessment : a SPEC kit / compiled by Eric Novotny.
Imprint
Washington, D.C. : Association of Research Libraries, Office of Leadership and Management Services, ©2002.
Type of Content
text
Type of Medium
unmediated
Type of Carrier
volume
Series
SPEC kit, 0160-3582 ; 268
SPEC kit ; 268.
Bibliography
Includes bibliographical references (pages 141-142).
Connect to:
Executive summary and Table of Contents
Added Author
Novotny, Eric (Eric C.)
Association of Research Libraries. Office of Leadership and Management Services.
Other Form:
Online version: Reference service statistics & assessment. Washington, D.C. : Association of Research Libraries, Office of Leadership and Management Services, 2002 (OCoLC)603764243
Research Call Number
JFF 16-734
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