Research Catalog

Brand hate : navigating consumer negativity in the digital world

Title
Brand hate : navigating consumer negativity in the digital world / S. Umit Kucuk.
Author
Kucuk, S. Umit.
Publication
  • [New York] : Palgrave Macmillan, [2016]
  • ©2016

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StatusFormatAccessCall NumberItem Location
TextUse in library JBD 16-482Schwarzman Building - General Research Room 315

Details

Description
ix, 141 pages : illustrations; 22 cm
Summary
This book focuses on the concept of "brand hate" and consumer negativity in today's digital markets.
Subjects
Bibliography (note)
  • Includes bibliographical references and index.
Contents
1. What is Hate? -- 2. What is Brand Hate? -- 3. Antecedents of Brand Hate -- 4. Consequences of Brand Hate -- 5. Semiotics of Brand Hate -- 6. Legality of Brand Hate -- 7. Managing Brand Hate.
Call Number
JBD 16-482
ISBN
  • 3319415182
  • 9783319415185
LCCN
2016953013
OCLC
951643493
Author
Kucuk, S. Umit.
Title
Brand hate : navigating consumer negativity in the digital world / S. Umit Kucuk.
Publisher
[New York] : Palgrave Macmillan, [2016]
Copyright Date
©2016
Bibliography
Includes bibliographical references and index.
Research Call Number
JBD 16-482
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