Research Catalog

On the clock : what low-wage work did to me and how it drives America insane

Title
On the clock : what low-wage work did to me and how it drives America insane / Emily Guendelsberger.
Author
Guendelsberger, Emily
Publication
  • New York : Little, Brown and Company, 2019.
  • ©2019

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StatusFormatAccessCall NumberItem Location
TextUse in library JFE 19-11368Schwarzman Building - Main Reading Room 315

Details

Description
xi, 335 pages : illustration; 25 cm
Summary
  • A college-educated young professional details the grueling realities of hourly labor for the fastest-growing segment of the American workforce while outlining strategies for more humane employment practices.
  • "After the local newspaper where she worked as a reporter closed, Emily Guendelsberger took a pre-Christmas job at an Amazon fulfillment center outside Louisville, Kentucky. There, the vending machines were stocked with painkillers, and the staff turnover was dizzying. In the new year, she travelled to North Carolina to work at a call center, a place where even bathroom breaks were timed to the second. And finally, Guendelsberger was hired at a San Francisco McDonald's, narrowly escaping revenge-seeking customers who pelted her with condiments. Across three jobs, and in three different parts of the country, Guendelsberger directly took part in the revolution changing the U.S. workplace. On the Clock takes us behind the scenes of the fastest-growing segment of the American workforce to understand the future of work in America - and its present. Until robots pack boxes, resolve billing issues, and make fast food, human beings supervised by AI will continue to get the job done. Guendelsberger shows us how workers went from being the most expensive element of production to the cheapest - and how low wage jobs have been remade to serve the ideals of efficiency, at the cost of humanity. On the Clock explores the lengths that half of Americans will go to in order to make a living, offering not only a better understanding of the modern workplace, but also surprising solutions to make work more humane for millions of Americans." --
Subjects
Bibliography (note)
  • Includes bibliographical references (pages 319-324) and index.
Contents
Introduction: In the weeds -- Amazon -- Convergys -- McDonald's -- Conclusion: Out of the weeds.
Call Number
JFE 19-11368
ISBN
  • 9780316509008
  • 0316509000
LCCN
2019930997
OCLC
1106476939
Author
Guendelsberger, Emily, author.
Title
On the clock : what low-wage work did to me and how it drives America insane / Emily Guendelsberger.
Publisher
New York : Little, Brown and Company, 2019.
Copyright Date
©2019
Edition
First edition.
Type of Content
text
Type of Medium
unmediated
Type of Carrier
volume
Bibliography
Includes bibliographical references (pages 319-324) and index.
Research Call Number
JFE 19-11368
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