Research Catalog

Onward : how Starbucks fought for its life without losing its soul

Title
Onward : how Starbucks fought for its life without losing its soul / Howard Schultz with Joanne Gordon.
Author
Schultz, Howard.
Publication
New York, NY : Rodale : Distributed to the Trade by Macmillan, c2011.

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StatusFormatAccessCall NumberItem Location
TextUse in library JBE 11-667Schwarzman Building - General Research Room 315

Details

Additional Authors
Gordon, Joanne.
Description
xv, 350 p. : ill.; 23 cm.
Summary
In 2008, eight years after stepping down as Starbucks' CEO, Schultz returned to oversee the company's operations during a moment in history that left no company unscathed. "Onward" tells the remarkable story of Schultz's return and the company's ongoing transformation.
Subject
  • Schultz, Howard
  • Starbucks Coffee Company
  • Coffee industry > United States
  • Coffee > United States > Marketing
  • Organizational change > United States
  • Leadership > United States
Contents
  • Pt. 1. A beverage of truth -- A love Story -- Surfacing -- Nothing is confidential -- Magic -- Loyalty -- Believe.
  • Pt. 2. A reservoir of trust -- A new way to see -- Playing to win -- Elevating the core -- Get in the mud -- A reason to exist -- Benevolence -- Beyond the status quo -- Bold moves.
  • Pt. 3. Whirlwind -- A lethal combination -- Reverence -- No silver bullets -- I know this to be true.
  • Pt. 4. Truth in crisis -- A galvanizing moment -- Nimble -- Plan b -- Stay the course.
  • Pt. 5. Innovate -- Conviction -- Connecting Dots -- Balance -- Conscience -- Winning -- Ni hao.
Call Number
JBE 11-667
ISBN
  • 9781605292885 (hardcover)
  • 1605292885 (hardcover)
  • 9781609611651 (hardcover)
  • 1609611659 (hardcover)
LCCN
2011003239
OCLC
698360150
Author
Schultz, Howard.
Title
Onward : how Starbucks fought for its life without losing its soul / Howard Schultz with Joanne Gordon.
Imprint
New York, NY : Rodale : Distributed to the Trade by Macmillan, c2011.
Added Author
Gordon, Joanne.
Research Call Number
JBE 11-667
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