Research Catalog

Social media analytics : effective tools for building, intrepreting, and using metrics

Title
Social media analytics : effective tools for building, intrepreting, and using metrics / Marshall Sponder.
Author
Sponder, Marshall.
Publication
New York : McGraw-Hill, c2012.

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StatusFormatAccessCall NumberItem Location
TextUse in library JBE 17-747Schwarzman Building - General Research Room 315

Details

Description
xiv, 316 p. : ill.; 24 cm.
Subjects
Bibliography (note)
  • Includes bibliographical references and index.
Contents
The conundrum of social media: where's the ROI? -- Targeting your customers: using data to find your customer -- Tracking international: multicultural social media -- Online social intelligence: extracting signal from noise -- Friends, fans, and followers: determining their worth -- Influence: finding it and measuring it -- Scorecarding: collecting and understanding social media data -- Advanced social analytics: implementation and monitoring scorecards -- Going beyond monitoring: content creation and content tracking -- Monitoring tools and technologies: the limits of what we can collect -- Convergence: mashing up data from disparate sources -- Where we're going: the future of social media analytics.
Call Number
JBE 17-747
ISBN
  • 9780071768290 (alk. paper)
  • 0071768297 (alk. paper)
LCCN
2011018027
OCLC
692290336
Author
Sponder, Marshall.
Title
Social media analytics : effective tools for building, intrepreting, and using metrics / Marshall Sponder.
Imprint
New York : McGraw-Hill, c2012.
Bibliography
Includes bibliographical references and index.
Research Call Number
JBE 17-747
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