Research Catalog

Thanks for the feedback : the science and art of receiving feedback well (even when it is off base, unfair, poorly delivered, and frankly, you're not in the mood)

Title
Thanks for the feedback : the science and art of receiving feedback well (even when it is off base, unfair, poorly delivered, and frankly, you're not in the mood) / Douglas Stone & Sheila Heen.
Author
Stone, Douglas, 1958-
Publication
New York, New York : Viking, 2014.

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StatusFormatAccessCall NumberItem Location
TextUse in library JFE 15-166Schwarzman Building - Main Reading Room 315

Details

Additional Authors
Heen, Sheila.
Description
348 pages : illustrations; 24 cm
Summary
"The bestselling authors of the classic Difficult Conversations teach us how to turn evaluations, advice, criticisms, and coaching into productive listening and learning We swim in an ocean of feedback. Bosses, colleagues, customers--but also family, friends, and in-laws--they all have "suggestions" for our performance, parenting, or appearance. We know that feedback is essential for healthy relationships and professional development--but we dread it and often dismiss it. That's because receiving feedback sits at the junction of two conflicting human desires. We do want to learn and grow. And we also want to be accepted just as we are right now. Thanks for the Feedback is the first book to address this tension head on. It explains why getting feedback is so crucial yet so challenging, and offers a powerful framework to help us take on life's blizzard of off-hand comments, annual evaluations, and unsolicited advice with curiosity and grace"--
Subjects
Bibliography (note)
  • Includes bibliographical references (pages 325-335) and index.
Call Number
JFE 15-166
ISBN
  • 9780670014668
  • 0670014664
LCCN
2013036968
OCLC
2013036968
Author
Stone, Douglas, 1958-
Title
Thanks for the feedback : the science and art of receiving feedback well (even when it is off base, unfair, poorly delivered, and frankly, you're not in the mood) / Douglas Stone & Sheila Heen.
Publisher
New York, New York : Viking, 2014.
Type of Content
text
Type of Medium
unmediated
Type of Carrier
volume
Bibliography
Includes bibliographical references (pages 325-335) and index.
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Cover image
Added Author
Heen, Sheila.
Research Call Number
JFE 15-166
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