Research Catalog
The Toyota way to service excellence : lean transformation in service organizations
- Title
- The Toyota way to service excellence : lean transformation in service organizations / Jeffrey Liker and Karyn Ross.
- Author
- Liker, Jeffrey K.
- Publication
- New York : McGraw-Hill Education, 2017.
Items in the Library & Off-site
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1 Item
| Status | Format | Access | Call Number | Item Location |
|---|---|---|---|---|
Available - Can be used on site. Please visit New York Public Library - Schwarzman Building to submit a request in person. | Text | Use in library | JBE 17-934 | Schwarzman Building - General Research Room 315 |
Details
- Additional Authors
- Ross, Karyn
- Description
- xxviii, 419 pages : illustrations; 24 cm
- Subject
- Bibliography (note)
- Includes bibliographical references (pages 407-409) and index.
- Call Number
- JBE 17-934
- ISBN
- 9781259641107 (hardback : alk. paper)
- 1259641104 (hardback : alk. paper)
- LCCN
- 2016027131
- OCLC
- 945358883
- Author
- Liker, Jeffrey K., author.
- Title
- The Toyota way to service excellence : lean transformation in service organizations / Jeffrey Liker and Karyn Ross.
- Publisher
- New York : McGraw-Hill Education, 2017.
- Type of Content
- text
- Type of Medium
- unmediated
- Type of Carrier
- volume
- Bibliography
- Includes bibliographical references (pages 407-409) and index.
- Added Author
- Ross, Karyn, author.
- Research Call Number
- JBE 17-934