Research Catalog
Consumer information systems and relationship management : design, implementation, and use
- Title
- Consumer information systems and relationship management : design, implementation, and use / Angela Lin, University of Sheffield, UK, Jonathan Foster, University of Sheffield, UK, Paul Scifleet, Charles Sturt University, Australia, editors.
- Publication
- Hershey, PA : Business Science Reference, [2013]
- ©2013
Items in the Library & Off-site
Filter by
1 Item
| Status | Format | Access | Call Number | Item Location |
|---|---|---|---|---|
| Text | Request in advance | HF5415.32 .C655 2013 | Off-site |
Holdings
Details
- Additional Authors
- Description
- xviii, 236 pages : illustrations; 29 cm.
- Summary
- "This book highlights empirical research, theoretical frameworks, and relevant models on the understanding and implementation of consumer information systems, covering consumer perceptions of practicality and ease of use"--Provided by publisher.
- Series Statement
- Advances in marketing, customer relationship management, and E-Services (AMCRMES) book series
- Uniform Title
- Advances in marketing, customer relationship management, and e-services (AMCRMES) book series.
- Subjects
- Note
- "Premier Reference Source"--Cover.
- Bibliography (note)
- Includes bibliographical references (pages 202-227) and index.
- ISBN
- 9781466640825 (hardcover)
- 1466640820 (hardcover)
- 9781466640849 (print & perpetual access)
- 1466640847 (print & perpetual access)
- 9781466640832 (ebook) (canceled/invalid)
- LCCN
- 2013008828
- 99954450844
- OCLC
- ocn830646641
- 830646641
- SCSB-5698101
- Owning Institutions
- Columbia University Libraries