Research Catalog

Communication the Cleveland Clinic way : how to drive a relationship-centered strategy for exceptional patient experience

Title
Communication the Cleveland Clinic way : how to drive a relationship-centered strategy for exceptional patient experience / [edited by] Adrienne Boissy, MD and Timothy Gilligan, MD.
Publication
New York : McGraw-Hill Education, [2016]

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TextRequest in advance R727.3 .C665 2016Off-site

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Details

Additional Authors
  • Boissy, Adrienne
  • Gilligan, Timothy
Description
xxiii, 259 pages : illustrations; 24 cm
Subject
  • Medical personnel and patient
  • Patient-centered health care
  • Interpersonal communication
  • Physician and patient
  • Medical ethics
  • Communication
  • Ethics, Medical
  • Patient-Centered Care
  • Physician-Patient Relations
  • BUSINESS & ECONOMICS > General
ISBN
  • 9780071845342
  • 0071845348
LCCN
2015051012
OCLC
  • ocn941713067
  • 941713067
  • SCSB-14174088
Owning Institutions
Columbia University Libraries