Research Catalog

Strategic communication in business and the professions

Title
Strategic communication in business and the professions / Dan O'Hair, Gustav W. Friedrich, Lynda Dee Dixon.
Author
O'Hair, Dan.
Publication
Boston : Allyn & Bacon, [2011], ©2011.

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Details

Additional Authors
  • Friedrich, Gustav W.
  • Dixon, Lynda Dee.
Description
xvi, 440 pages : illustrations; 26 cm
Subject
  • Communication in organizations
  • Communication in management
  • Business communication
  • Intercultural communication
Bibliography (note)
  • Includes bibliographical references and index.
Contents
Communication in organizations -- The model of strategic communication -- Diversity in business and the professions -- Listening skills -- Verbal and nonverbal skills -- Leadership and management skills -- Work relationships -- Interviewing skills -- Fundamentals of group communication -- Meetings: forums for problem solving -- Negotiation and conflict management -- Developing and delivering effective presentations -- Informative presentations -- Persuasive and special presentations.
ISBN
  • 9780205693115
  • 0205693113
  • 9780205782130
  • 0205782132
LCCN
2009049049
OCLC
  • ocn457158277
  • 457158277
  • SCSB-9690304
Owning Institutions
Columbia University Libraries