Research Catalog

The diversity toolkit : how you can build and benefit from a diverse workforce / William Sonnenschein.

Title
The diversity toolkit : how you can build and benefit from a diverse workforce / William Sonnenschein.
Author
Sonnenschein, William.
Publication
Lincolnwood, Chicago, Ill. : Contemporary Books, ©1999.
Supplementary Content
  • Contributor biographical information
  • Publisher description

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Details

Description
xi, 210 pages : illustrations; 23 cm
Summary
"Today's workplace is diverse, and effective managers must have strong diversity communication skills to create positive, inclusive workplace environments and improve productivity in their businesses and organizations. Finely honed leadership and communication skills will increase understanding, responsibility, and empowerment throughout the workplace, improving the bottom line of any business or organization. Book jacket."--Jacket.
Subject
  • Diversity in the workplace > Management
  • Interpersoonlijke communicatie
  • Interpersoonlijke relaties
  • Multiculturalism > Management
  • Personeelsmanagement
  • Personnel management
Note
  • Originally published: The practical executive and workforce diversity. Lincolnwood, Ill. : NTC Business Books, 1997.
Bibliography (note)
  • Includes bibliographical references (pages 195-199) and index.
Contents
Defining diversity -- Issues in diversity -- Looking inward : tools for self-awareness -- Looking outward : understanding people from diverse backgrounds -- Effective communication in a diverse organization -- Diversity and team-building -- Managing conflict -- The words of leadership -- Leading change -- Leadership at every level.
ISBN
  • 0809228424
  • 9780809228423
LCCN
98024250
Owning Institutions
Columbia University Libraries