Research Catalog

Title

The enduring challenges in public management : surviving and excelling in a changing world / Arie Halachmi, Geert Bouckaert, editors ; foreword by Frank P. Sherwood.

Publication

San Francisco : Jossy-Bass Publishers, [1995], ©1995.

Items in the Library & Off-site

Holdings

Details

Additional Authors

• Halachmi, Arie.
• Bouckaert, Geert.

Description

xxix, 467 pages : illustrations; 24 cm.

Summary

• The end of the Cold War, advances in information technology, and the many other global changes of the past decade have required managers to change their frame of reference. It is increasingly clear that, for management at all levels, the twenty-first century is going to be greatly different from present and past experience in governance and public administration.
• These profound changes will add completely new dimensions to the enduring challenges public managers continually face, involving accountability, democratic values, and productivity and efficiency.
• This timely book, sponsored by the International Institute of Administrative Sciences, brings together leading authorities from the United States and around the world to address the most critical issues facing the public sector today - how to reorganize, reengineer, revitalize, modernize, and innovate in government and how to adapt to an everchanging global political environment.
• In fifteen thoughtful chapters written especially for this book, respected scholars in the field of public administration discuss the challenges to productivity posed by the immediate and distant changes in our economic, political, and administrative environment.
• The authors examine the issues that shape the image of agencies for those working inside, as well as those working outside, looking at how organizations can overcome damaging public perceptions of incompetence and slow-moving bureaucracy and how they can face the challenge of the inevitable bureaucratic red tape.
• The book also addresses an array of public management approaches such as total quality management, reengineering, and more. Contributors discuss, for instance, how executives can use new information technology to improve public services, enhance agency productivity and evaluate the benefits and challenge of using volunteers.
• The authors look at how strategic planning can help public agencies to develop a shared vision around mission, goals, resources, power, and authority, and tell how strategy maps can help implement strategic management. And they explain how agencies can accurately measure productivity and performance.

Series Statement

The Jossy-Bass public administration series

Uniform Title

Jossey-Bass public administration series.

Subject

• Public administration

Bibliography (note)

• Includes bibliographical references and indexes.

Contents

• Foreword / Frank P. Sherwood -- Introduction: The Challenges of Management in a Changing World / Geert Bouckaert and Arie Halachmi -- 1. The Perception of Organizational Incompetence / J. Steven Ott and Jay M. Shafritz -- 2. Benefits and Costs of Conventional Management Practices / Gerald T. Gabris -- 3. Understanding Red Tape and Bureaucratic Delays / Stuart I. Bretschneider, Barry Bozeman -- 4. The Role of Information Systems in Supporting Total Quality Management and Improved Productivity / John M. Stevens, Anthony G. Cahill, E. Sam Overman and Lee Frost-Kumpf -- 5. Quality, Reengineering, and Performance: Managing Change in the Public Sector / Albert C. Hyde -- 6. Evaluating Total Quality Management Efforts / Laurance R. Geri -- 7. Volunteer Programs in the Public Sector: Benefits and Challenges for Public Management / Jeffrey L. Brudney -- 8. The Challenge of a Competitive Public Sector / Arie Halachmi.
• 9. Creating the Future Together: Developing and Using Shared Strategy Maps / John M. Bryson and Charles B. Finn -- 10. The Dance of What and How: Creating and Sustaining Organizational Transformation / Paul C. Nutt and Robert W. Backoff -- 11. Managing Innovation and Reform / Walter L. Balk -- 12. Strategies for Public Sector Modernization / Helmut Klages and Oliver Haubner -- 13. Improving Performance Measurement / Geert Bouckaert -- 14. The Public Productivity Challenge / Marc Holzer.

ISBN

0787900672 (acid-free paper)

LCCN

94046381

OCLC

• 31738014
• ocm31738014

Owning Institutions

Columbia University Libraries