Research Catalog

The Malcolm Baldrige National Quality Award : a yardstick for quality growth

Title
The Malcolm Baldrige National Quality Award : a yardstick for quality growth / Maureen S. Heaphy, Gregory F. Gruska.
Author
Heaphy, Maureen S., 1950-
Publication
Reading, Mass. : Addison-Wesley, [1995], ©1995.

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Details

Additional Authors
Gruska, Gregory F., 1943-
Description
xxii, 440 pages : illustrations; 24 cm.
Series Statement
Engineering process improvement series
Uniform Title
Engineering process improvement series.
Subject
  • Malcolm Baldrige National Quality Award
  • Total quality management > Awards > United States
Bibliography (note)
  • Includes bibliographical references (p. 431-432) and index.
ISBN
020163368X (pbk. : alk. paper)
LCCN
95008179
OCLC
  • 32200127
  • ocm32200127
Owning Institutions
Columbia University Libraries