Research Catalog

Title

Information seeking : an organizational dilemma / J. David Johnson.

Author

Johnson, J. David.

Publication

Westport, Conn. : Quorum, 1996.

Items in the Library & Off-site

Holdings

Details

Description

xiii, 179 pages : illustrations; 24 cm

Summary

• How do people in organizations get the information they need to do their work, and what are the effects of their research - positive and negative - on their organizations? Indeed, says the author of this unique, provocative study, the forces that promote ignorance within organizations often outweigh the drive to obtain knowledge.
• Johnson explores both sides of the information-seeking dilemma, the reasons why people do and do not look for and get the information they need - and why the multi-billion-dollar technologies that have been developed to facilitate information gathering so often fail. Research-based, with a model to explain how information seeking works in organizations, Dr.
• Johnson's book is fascinating, essential reading not only for gatherers of information in all types of organizations, but for the purveyors, their technological support staffs.

Subject

• Management information systems
• Information resources management
• Office information systems

Bibliography (note)

• Includes bibliographical references (p. [151]-175) and index.

Contents

1. Introduction and Overview -- 2. Hierarchies, Networks, and Markets -- 3. Information Fields -- 4. Information Carriers: A Focus on Channel Selection and Usage -- 5. Barriers to Information Seeking or the Benefits of Ignorance -- 6. Strategies for Seekers (and Nonseekers) -- 7. Strategies for Managers -- 8. Summing Up: Information Seeking in the Information Age.

ISBN

0899309992 (alk. paper)

LCCN

95050745

OCLC

• 33862676
• ocm33862676

Owning Institutions

Columbia University Libraries