Research Catalog
Field methods casebook for software design
- Title
- Field methods casebook for software design / edited by Dennis Wixon, Judith Ramey.
- Publication
- New York : Wiley Computer Pub., [1996], ©1996.
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Status | Format | Access | Call Number | Item Location |
---|---|---|---|---|
Text | Request in advance | QA76.76.D47 F54 1996 | Off-site |
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Details
- Additional Authors
- Description
- xxxix, 342 pages : illustrations; 24 cm
- Summary
- The case studies presented in this book are real-world demonstrations of field research methods being applied for the first time to the design of hardware and software products at a wide range of companies - Microsoft, Lotus Development Corporation, Claris Corporation, Digital Equipment Corporation, as well as many others.
- The first field methods book devoted exclusively to the areas of interface design and human/computer interaction, this collection offers design practitioners a unique opportunity to study a wide range of techniques developed by their peers to investigate user work in context and to provide a basis for grounded product design.
- Presenting the case studies in a consistently coherent, straightforward manner, the authors extrapolate useful lessons from each, analyzing the costs and benefits, advantages and disadvantages of each approach, as well as offering a wealth of practical advice and guidance on how to adapt the described methods to your own design endeavors.
- Field Methods Casebook for Software Design describes the latest field research methods as they have been used in product design and provides concrete and detailed examples of data-gathering techniques and data analysis processes geared specifically to design issues. This book is an indispensable resource for user interface designers, usability engineers, and all those involved with software design.
- Subjects
- Bibliography (note)
- Includes bibliographical references and index.
- Contents
- 1. Adaption of an Ethnographic Method for Investigation of the Task Domain in Diagnostic Radiology / Judith Ramey, Alan H. Rowberg and Carol Robinson -- 2. Using the CARD and PICTIVE Participatory Design Methods for Collaborative Analysis / Michael J. Muller and Rebecca Carr -- 3. The Ethnographic Interview in User-Centered Work/Task Analysis / Larry E. Wood -- 4. Changing the Rules: A Pragmatic Approach to Product Development / Dennis R. Wixon, Christine M. Pietras, Paul K. Huntwork and Douglas W. Muzzey -- 5. The Delta Method - A Way to Introduce Usability / Martin Rantzer -- 6. Exploring the Design of a Sales Automation Workstation Using Field Research / Robert C. Graf -- 7. Organizational Considerations in Field-Oriented Product Development: Experiences of a Cross-Functional Team / David E. Rowley -- 8. A Day in the Life of a Family: An International Ethnographic Study / Susan M. Dray and Deborah Mrazek --
- 9. The Challenges of User Based Design in a Medical Equipment Market / Diane S. Brown -- 10. "You've Got Three Days!" Case Studies in the Field Techniques for the Time-Challenged / Kristin Bauersfeld and Shannon Halgren -- 11. User-Centered Design in a Commercial Software Company / Stanley R. Page -- 12. Using Field-Oriented Design Techniques to Develop Consumer Software Products / Dianne Juhl -- 13. Using Contextual Inquiry to Discover Physicians' True Needs / Janette M. Coble, Judy S. Maffit, Matthew J. Orland and Michael G. Kahn -- 14. Bringing the Users' Work to Us: Usability Roundtables of Lotus Development / Mary Beth Butler and Marie Tahir -- 15. An Overview of Ethnography and System Design / John M. Ford and Larry E. Wood -- 16. Introduction to Participatory Design / Aki Helen Namioka and Christopher Rao -- 17. Contextual Design: Principles and Practice / Karen Holtzblatt and Hugh Beyer.
- ISBN
- 0471149675 (cloth : alk. paper)
- LCCN
- 96013746
- OCLC
- 34409879
- ocm34409879
- Owning Institutions
- Columbia University Libraries