Research Catalog

Information technology and the productivity paradox : assessing the value of the investment in IT

Title
Information technology and the productivity paradox : assessing the value of the investment in IT / Henry C. Lucas, Jr.
Author
Lucas, Henry C.
Publication
New York : Oxford University Press, 1999.

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Description
ix, 225 pages : illustrations; 24 cm
Summary
  • As firms push rapidly into the business world of the 21st Century, the question has remained: how do firms measure returns from substantial investments in IT?
  • Henry C. Lucas effectively answers this question by providing a creative and reliable framework for measuring the competitive advantages and profits gained through investments in state of the art information systems. There is value in IT, and it is possible to show returns, Lucas argues - unfortunately this value just doesn't always show up clearly on the bottom line of a ledger. In five expertly presented sections, he spells out exactly what businesses can expect from their IT investments.
  • This is the first book to allow executives to see exactly how their IT investment can be expected to return value, thereby maximizing their advantages in an age of global competitiveness.
Subject
  • Information technology > Finance
  • Capital investments
  • Rate of return
Bibliography (note)
  • Includes bibliographical references (p. 217-221) and index.
Contents
Pt. I. Introduction and the Garbage Can Model. Ch. 1. Is it Reasonable to Expect a Return from Investments in Information Technology? Ch. 2. A Garbage Can Model and the IT Investment/Value Equations -- Pt. II. IT Investments Among and Within Firms. Ch. 3. The Evidence for a Return Across Groups of Companies. Ch. 4. IT Investments with Direct Returns -- Pt. III. Indirect and Less Obvious Returns from IT Investment. Ch. 5. The Indirect Benefits from IT Investments. Ch. 6. Investing in the Infrastructure. Ch. 7. When IT Becomes a Part of Strategy. Ch. 8. Investing in IT to Enable Change -- Pt. IV. Increasing the Chances for Successful Investment. Ch. 9. Perspectives on Conversion Effectiveness. Ch. 10. Implications for the IT Investment Decision -- Pt. V. Some Implications. Ch. 11. Implications for Managing Information Technology. Ch. 12. Where IT Value is Found.
ISBN
0195121597 (alk. paper)
LCCN
98021470
OCLC
ocm38993081
Owning Institutions
Columbia University Libraries