Research Catalog

Title

From tellers to sellers : changing employment relations in banks / edited by Marino Regini, Jim Kitay, and Martin Baethge.

Publication

Cambridge, Mass. : MIT Press, [1999], ©1999.

Items in the Library & Off-site

Holdings

Details

Additional Authors

• Regini, Marino, 1943-
• Kitay, Jim.
• Baethge, Martin.

Description

xii, 342 pages : illustrations; 24 cm

Summary

• "This book is the outcome of intensive study of selected banks in Australia, France, Germany, Great Britain, Italy, the Netherlands, New Zealand, Spain, and the United States.
• As part of a larger project on industrial relations and human resource management practices, researchers in each country explored the changing industry context and competitive strategies in relation to a number of employment relations practices, such as skill formation and development, work organization, staffing arrangements, job security, compensation, and industrial relations. The introductory chapter provides an overview of the main research findings.
• The country chapters present detailed analyses of the findings, and the conclusion assesses the role of markets technology, and institutions in employment relations and discusses the interpretive frameworks that help make sense of their change and variation across countries."--BOOK JACKET.

Subjects

• Banks and banking > Personnel management
• Bank management
• Banks and banking > Labor productivity
• Bank employees

Bibliography (note)

• Includes bibliographical references and index.

Contents

• I. Introduction. 1. Managerial Strategies, Human Resource Practices, and Labor Relations in Banks: A Comparative View / Martin Baethge, Jim Kitay and Ida Regalia -- II. Country Studies. 2. Market Challenges and Changing Employment Relations in the U.S. Banking Industry / Brent Keltner and David Finegold. 3. Change in Tandem: Employment Relations in Australian Retail Banks / Jim Kitay. 4. Employment Relations in the New Zealand Banking Industry / Erling Rasmussen and Andrea Jackson. 5. Employment Relations in U.K. Banking / John Storey, Adrian Wilkinson and Peter Cressey / [et al.]. 6. Institutional Innovation and Market Challenges: Changing Employment Relations in the Italian Banking Sector / Marino Regini, Simonetta Carpo and Asher Colombo / [et al.]. 7. French Banks: Between Deregulation and State Control / Marnix Dressen and Edgar Blaustein. 8. Employment Relations in the Spanish Banking Industry: Big Changes / Faustino Miguelez, Carlos Prieto and Cecilia Castano.
• 9. Corporate Strategy, Institutions, and Employment Relations in Dutch Banking / Jelle Visser and Pieter-Jan Jongen. 10. The End of Institutional Stability? The German Banking Industry in Transition / Martin Baethge, Nestor D'Alessio and Herbert Oberbeck -- III. Conclusions. 11. Comparing Banks in Advanced Economies: The Role of Markets, Technology, and Institutions in Employment Relations / Marino Regini.

ISBN

0262181932 (hardcover : alk. paper)

LCCN

99025719

OCLC

ocm41156431

Owning Institutions

Columbia University Libraries