Research Catalog

Futurize your enterprise : Business strategy in the age of the e-customer

Title
Futurize your enterprise : Business strategy in the age of the e-customer / by David Siegel.
Author
Siegel, David, 1959-
Publication
New York : Wiley, [1999], ©1999.

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StatusFormatAccessCall NumberItem Location
TextRequest in advance TK5105.888 .S53 1999gOff-site

Holdings

Details

Description
xiii, 318 pages : illustrations; 24 cm
Summary
"Futurize Your Enterprise challenges you to rethink your approach to the Web. It teaches you how to harness the exponential power of e-customers and take your business in new directions. You'll see how leading-edge companies like Microsoft and Dell are now organized around customer groups rather than products and services. And, you'll conduct the six most critical meetings in your company's history, transforming your organization into one that listens to customers in new ways."--BOOK JACKET.
Alternative Title
Business strategy in the age of the e-customer
Subjects
Note
  • Includes index.
Contents
Pt. 1. Principles -- Pt. 2. Practice -- Pt. 3. Prototypes -- Pt. 4. Predictions.
ISBN
0471357634
OCLC
ocm42004418
Owning Institutions
Columbia University Libraries