Research Catalog

Title

Innovation systems in the service economy : measurement and case study analysis / edited by J. Stanley Metcalfe and Ian Miles.

Publication

Boston : Kluwer Academic, [2000], ©2000.

Items in the Library & Off-site

Holdings

Details

Additional Authors

• Metcalfe, J. S. (J. Stanley)
• Miles, Ian.

Description

viii, 339 pages : illustrations; 25 cm.

Summary

• "Innovation Systems in the Service Economy: Measurement and Case Study Analysis presents contributions which increase the understanding of the role of services in the development of the division of labor in modern economies. This volume is devoted to the elaboration and understanding of the following two themes.
• First, service firms can be innovative in their own right even though the process of innovation and the kinds of innovation may be different from those traditionally associated with manufacturing and other primary activities. Second, service firms and associated activities play an important role in the evolving division of creative labor which is constituted by modern innovation systems."--BOOK JACKET.

Series Statement

Economics of science, technology, and innovation ; v. 18

Uniform Title

Economics of science, technology, and innovation ; v. 18.

Subject

• Service industries > Congresses
• Service industries > Government policy > Congresses
• Technological innovations > Economic aspects > Congresses

Note

• Based on 2 workshops held at the ESRC Centre for Research on Innovation and Competition in 1998.

Bibliography (note)

• Includes bibliographical references and index.

Contents

• Ch. 1. Introduction, Overview and Reprise / J. S. Metcalfe and I. Miles -- Ch. 2. Distributed Innovation Systems and Instituted Economic Processes / B. Andersen, J. S. Metcalfe and B. S. Tether -- Ch. 3. Innovation as a Loosely Coupled System in Services / J. Sundbo and F. Gallouj -- Ch. 4. Recombination and the Production of Technological Knowledge: Some International Evidence / C. Antonelli -- Ch. 5. Innovation, Measurement and Services: The New Problematique / R. Coombs and I. Miles -- Ch. 6. Rethinking Innovation Comparisons between Manufacturing and Services: The Experience of the CBR SME Surveys in the UK / A. Hughes and E. Wood -- Ch. 7. Service Innovation: What Makes It Different? Empirical Evidence from Germany / B. Preissl -- Ch. 8. Information Flows and Knowledge Creation in Knowledge-Intensive Business Services: Scheme for a Conceptualization / C. Hipp -- Ch. 9. Indicators of Manufacturing and Service Innovation: Their Strengths and Weaknesses / A. Kleinknecht --
• Ch. 10. Structural Change and Technological Externalities in the Service Sector: Some Evidence from Italy / G. Antonelli, G. Cainelli and N. De Liso / [et al.] -- Ch. 11. Information Technologies in Non-Knowledge Services: Innovations on the Margin? / K. Ducatel -- Ch. 12. Innovation in Services: The Dynamics of Control Systems in Investment Banking / P. Nightingale and R. Poll -- Ch. 13. Research and Technology Outsourcing and Systems of Innovation / J. Howells -- Ch. 14. Horndal at Heathrow? Incremental Innovation Through Procedural Change at a Congested Airport / B. S. Tether and J. S. Metcalfe -- List of Invited Participants to CRIC Workshops.

ISBN

0792377303 (alk. paper)

LCCN

99049240

OCLC

ocm42475990

Owning Institutions

Columbia University Libraries