Research Catalog

First, break all the rules : what the world's greatest managers do differently

Title
First, break all the rules : what the world's greatest managers do differently / Marcus Buckingham and Curt Coffman.
Author
Buckingham, Marcus.
Publication
New York, NY. : Simon & Schuster, [1999], ©1999.

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Additional Authors
Coffman, Curt.
Description
271 pages; 24 cm
Summary
  • "Great managers share one common trait: They do not hesitate to break virtually every rule held sacred by conventional wisdom. They do not believe that, with enough training, a person can achieve anything he sets his mind to. They do not try to help people overcome their weaknesses. They consistently disregard the golden rule. And, yes, they even play favorites. This amazing book explains why.".
  • "The frontline manager is the key to attracting and retaining talented employees. No matter how generous its pay or how renowned its training, the company that lacks great front-line managers will suffer.
  • Buckingham and Coffman explain how the best managers select an employee for talent rather than for skills or experience; how they set expectations for him or her - they define the right outcomes rather than the right steps; how they motivate people - they build on each person's unique strengths rather than trying to fix his weaknesses; and, finally, how great managers develop people - they find the right fit for each person, not the next rung on the ladder."--BOOK JACKET.
Alternative Title
What the world's greatest managers do differently
Subject
  • Executive ability
  • Management
  • Executives > Attitudes
  • Employees > Attitudes
  • Employer attitude surveys
  • Employee attitude surveys
Contents
Introduction: Breaking All the Rules -- Ch. 1. The Measuring Stick -- Ch. 2. The Wisdom of Great Managers -- Ch. 3. The First Key: Select for Talent -- Ch. 4. The Second Key: Define the Right Outcomes -- Ch. 5. The Third Key: Focus on Strengths -- Ch. 6. The Fourth Key: Find the Right Fit -- Ch. 7. Turning the Keys: A Practical Guide -- Gathering Force -- App. A. The Gallup Path to Business Performance -- App. B. What the Great Managers Said -- App. C. A Selection of Talents -- App. D. Finding the Twelve Questions -- App. E. The Meta-analysis.
ISBN
0684852861
LCCN
99019452
OCLC
  • 40762827
  • ocm40762827
  • SCSB-3841441
Owning Institutions
Columbia University Libraries