Research Catalog
Handbook of communication audits for organisations
- Title
- Handbook of communication audits for organisations / edited by Owen Hargie and Dennis Tourish.
- Author
- Hargie, Owen.
- Publication
- New York : Routledge, 2000.
Items in the Library & Off-site
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Status | Format | Access | Call Number | Item Location |
---|---|---|---|---|
Text | Request in advance | HD30.3 .H366 2000 | Off-site |
Holdings
Details
- Additional Authors
- Tourish, Dennis.
- Description
- xvii, 365 pages; 24 cm
- Subjects
- Bibliography (note)
- Includes bibliographical references and index.
- Contents
- Pt. I. Audits in context. 1. Communication and organisational success / Dennis Tourish and Owen Hargie. 2. Auditing communication to maximise performance / Dennis Tourish and Owen Hargie -- Pt. II. Audit methodologies. 3. The questionnaire approach / Phillip G. Clampitt. 4. The interview approach / Rob Millar and Mary Gallagher. 5. The focus group approach / David Dickson. 6. Data collection log-sheet methods / Owen Hargie and Dennis Tourish. 7. Auditing professional practice / Owen Hargie and Dennis Tourish. 8. Auditing the communications revolution / Dennis Tourish and Owen Hargie. 9. Crafting the audit report / Dennis Tourish and Owen Hargie -- Pt. III. Audits in action. 10. Charting communication performance in a healthcare organisation / Owen Hargie and Dennis Tourish. 11. A communication audit of a hospital clinic / Myra Skipper and Owen Hargie. 12. A communication audit of a paper mill / Phillip G. Clampitt and Laurey Berk.
- 13. Auditing communication practices in the Church: a study of a Catholic diocese / Owen Hargie and Mark Lount. 14. An external communication audit of a superannuation company / Charles H. Patti, Bernard McKenna and Glen J. Thomas / [et al.]. 15. Auditing the annual business conference of a major beverage company / Cal W. Downs, Albert Hydeman and Allyson D. Adrian -- Pt. IV. Final considerations. 16. Strategy, research and pedagogy: the role of audits / Dennis Tourish and Owen Hargie.
- ISBN
- 0415186412 (hb)
- 0415186420 (pb)
- LCCN
- 99032611
- OCLC
- ocm41482262
- SCSB-3864092
- Owning Institutions
- Columbia University Libraries