Research Catalog

Handbook of communication audits for organisations

Title: Handbook of communication audits for organisations / edited by Owen Hargie and Dennis Tourish.
Author: Hargie, Owen.
Publication: New York : Routledge, 2000.

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Item details
Status	Format	Access	Call Number	Item Location
Request for On-site Use Request Scan How do I pick up this item and when will it be ready?	Text	Request in advance	HD30.3 .H366 2000	Off-site

Additional Authors

Tourish, Dennis.

Description

xvii, 365 pages; 24 cm

Subjects

Bibliography (note)

Contents

Pt. I. Audits in context. 1. Communication and organisational success / Dennis Tourish and Owen Hargie. 2. Auditing communication to maximise performance / Dennis Tourish and Owen Hargie -- Pt. II. Audit methodologies. 3. The questionnaire approach / Phillip G. Clampitt. 4. The interview approach / Rob Millar and Mary Gallagher. 5. The focus group approach / David Dickson. 6. Data collection log-sheet methods / Owen Hargie and Dennis Tourish. 7. Auditing professional practice / Owen Hargie and Dennis Tourish. 8. Auditing the communications revolution / Dennis Tourish and Owen Hargie. 9. Crafting the audit report / Dennis Tourish and Owen Hargie -- Pt. III. Audits in action. 10. Charting communication performance in a healthcare organisation / Owen Hargie and Dennis Tourish. 11. A communication audit of a hospital clinic / Myra Skipper and Owen Hargie. 12. A communication audit of a paper mill / Phillip G. Clampitt and Laurey Berk.
13. Auditing communication practices in the Church: a study of a Catholic diocese / Owen Hargie and Mark Lount. 14. An external communication audit of a superannuation company / Charles H. Patti, Bernard McKenna and Glen J. Thomas / [et al.]. 15. Auditing the annual business conference of a major beverage company / Cal W. Downs, Albert Hydeman and Allyson D. Adrian -- Pt. IV. Final considerations. 16. Strategy, research and pedagogy: the role of audits / Dennis Tourish and Owen Hargie.

ISBN

LCCN

99032611

OCLC

Owning Institutions

Columbia University Libraries