Research Catalog

Smart business : How knowledge communities can revolutionize your company

Title: Smart business : How knowledge communities can revolutionize your company / Jim Botkin.
Author: Botkin, James W.
Publication: New York : Free Press, [1999], ©1999.

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Status	Format	Access	Call Number	Item Location
Request for On-site Use Request Scan How do I pick up this item and when will it be ready?	Text	Request in advance	HD30.2 .B676 1999	Off-site

Description

291 pages : illustrations; 25 cm

Summary

"Smart Business is the first knowledge-age book to give practical advice on how to organize and make use of knowledge - how to turn knowledge into wisdom. Botkin argues that we must build "knowledge communities" - groups of people with a shared passion to create, use, and share new knowledge for tangible business purposes. When we do, we will experience a transformation that powers our business and inspires new models of networked management.".
"Botkin draws on the experiences of dozens of companies - and includes testimonials in an appendix from managers at such organizations as Xerox, Marriott, Saturn, and Los Alamos labs."--BOOK JACKET.

Subjects

Bibliography (note)

Contents

Foreword: An Economy of Ideas / Alan Webber -- Introduction: The Wisdom of Nature -- 1. Why Knowledge Shared Is Power -- 2. The Knowledge Age - Opportunity for a New Enlightenment? -- 3. What's the Knowledge Business in Your Business? -- 4. Knowledge Communities as Entrepreneurial Ventures -- 5. Manage Knowledge so Your Chief Knowledge Officer Doesn't Have to Do It for You -- 6. Learning to Lead the Knowledge Revolution -- 7. Cultures That Question Are Cultures That Trust -- 8. Leadership Is Building Your Community's Future -- 9. "Not-For-Tangible-Business-Purposes" and Other Pitfalls -- 100. A Smart Business Engages the Knowledge Revolution and Grows from It -- Afterword: The Economics of Knowledge / Eric Vogt -- App. Company Contributions - How Legacy Companies Practice Smart Business. 1. Xerox: Documents Convey Knowledge / Priscilla H. Douglas. 2. Marriott: Ordinary People Doing Extraordinary Things / Helena Light Hadley.
3. Satum: People, Systems, Training and Development / Gary High. 4. IRL: The Manager's Core Work in the New Economy / Peter Henschel. 5. Sweden Post: From Monopoly to Modernity / Gosta Hagglund. 6. Creative Intellectual Capital in the Mindfacturing Era / Rene Villarreal. 7. SMG: To Be a Business Innovator / Berth Jonsson. 8. Los Alamos National Laboratory, and Rebecca Phillips, Motorola University: Understanding Scientific Knowledge Communities / Heidi Hahn.

ISBN

0684850249

LCCN

99017727

OCLC

Owning Institutions

Columbia University Libraries