Research Catalog

Title

Lessons from the top : the 50 most successful busniess leaders in America - and what you can learn from them / Thomas J. Neff & James M. Citrin ; with Paul B. Brown.

Author

Neff, Thomas J.

Publication

New York : Currency/Doubleday, 2001.

Items in the Library & Off-site

Holdings

Details

Additional Authors

• Citrin, James M.
• Brown, Paul B.

Description

xix, 432 pages; 25 cm

Subjects

• Management
• Leadership
• Executive ability
• Success in business

Note

• "Updated with a new introduction by the authors"-- p. [1] of cover.
• Includes index.

Contents

• Pt. I. The Search for the Best Business Leaders in America. Ch. 1. What Makes Business Leaders Great. Ch. 2. Evaluating Today's Business Leaders. Ch. 3. Methodology: A Closer Look at the Numbers -- Pt. II. Profiles. Overview of Profiles. Mike Armstrong (AT&T): "You've got to have the guts to make a decision." Carol Bartz (Autodesk): Leading by example. Hans Becherer (Deere): Creating customers for life. Gordon Bethune (Continental Airlines): It's how you'd run an airline. Larry Bossidy (AlliedSignal): "There was a time when I thought brains were everything." Jim Broadhead (FPL Group): Execute. Steve Case (America Online): You've got mail. John Chambers (Cisco Systems): "Everybody here knows what we want to accomplish." Michael Dell (Dell Computer): The power of direct. Elizabeth Dole (American Red Cross): Managing the nation's material, human, and inner resources. Bob Eaton (DaimlerChrysler): "You don't want to be a manager. You want to be a leader.".
• Bernie Ebbers (MCI WorldCom): "The only real values are the eternal ones." Michael Eisner (Walt Disney): "What you are striving for is magic, not perfection." Don Fisher (The Gap): The Gap Formula for Success is as easy as 1-2-3: luck, common sense, and a small ego. Don Fites (Caterpillar): (Earth)Mover. Bill Gates (Microsoft): Missionary. Lou Gerstenr (IBM): "Once you think you can write down what made you successful, you won't be." Ray Gilmartin (Merck): "Working for a higher purpose." Ace Greenberg (Bear Stearns): "We hire PSDs: people who are poor, smart, and have a deep desire to be rich." Hank Greenberg (AIG): "You look for white blackbirds." Andy Grove (Intel): The boss must be in charge of training. Charles Heimbold (Bristol-Myers Squibb): Rallying - and leading - the troops. Martha Ingram (Ingram Industries): Keeping everything in balance. David Johnson (Campbell Soup): Winning. Herb Kelleher (Southwest Airlines): "Culture is your number-one priority.".
• Bill Kerr (Meredith): "We have to keep earning the trust of our customers." Chuck Knight (Emerson Electric): "Keep it simple." Dennis Kozlowski (Tyco International): "There is a lot one person can do." Ralph Larsen (Johnson & Johnson): "Edicts don't work." Ken Lay (Enron): The $30 billion corner store. Shelly Lazarus (Ogilvy & Mather): 360-degree branding. Bill Marriott (Marriott International): Taking care of the customers, and the people who take care of the customers. Lou Noto (Exxon Mobil Corporation): "You've got to do what you do well." Paul O'Neill (Alcoa): "The test is how you connect with people." John Pepper (Procter & Gamble): "What do you want to achieve?" Frank Raines (Fannie Mae): Relucatant role model. Howard Schultz (Starbucks): Sharing success. Charles Schwab (Charles Schwab): "I am the customer." Walter Shipley (Chase Manhattan): "If people feel valued, you have a much stronger company.".
• Fred Smith (Federal Express Corporation): "Not to be an entrepreneur is to begin the process of decline and decay." Bill Steere (Pfizer): "Fads come. Fads go. We concentrate on what we do best." Bob Tillman (Lowe's Companies): Bet the company, with everyone's help. Alex Trotman (Ford Motor Company): Drive. Dan Tully and David Komansky (Merrill Lynch): "There is only one question to ask: What's best for the customer?" Mike Volkema (Herman Miller): Serious about business, serious about people. Charles Wang (Computer Associates): "You must have a moral compass." Sandy Weill (Citigroup): Let's build something together. Jack Welch (General Electric): "I don't think anyone understands the value of informal." Al Zeien (Gillette): Focus -- Pt. III. Lessons Learned. Ch. 1. The 51st Business Leader: Peter Drucker: "Yes, you want to manage for results. But what do you mean by results?" Ch. 2. Doing the Right Things Right: A New Definition of Business Success.
• Ch. 3. Common Traits: A Prescription for Success in Business. Acknowledgments: The Making of Lessons from the Top.

ISBN

0385493444

OCLC

• 46834324
• ocm46834324
• SCSB-4125616

Owning Institutions

Columbia University Libraries