Research Catalog

How to measure human resources management

Title
How to measure human resources management / Jac Fitz-enz, Barbara Davison.
Author
Fitz-enz, Jac.
Publication
New York : McGraw-Hill, [2002], ©2002.

Items in the Library & Off-site

Filter by

1 Item

StatusFormatAccessCall NumberItem Location
Request for On-site UseRequest Scan
How do I pick up this item and when will it be ready?
TextRequest in advance HF5549 .F555 2002Off-site

Holdings

Details

Additional Authors
Davison, Barbara.
Description
x, 351 pages : illustrations; 24 cm
Subjects
Note
  • Includes index.
Contents
  • Prologue: The Long Road to Today -- Pt. I. Why Measure Human Resources. 1. The New Human Resources. 2. Trends in Human Resources. 3. Designing a Measurement System That Works. 4. If You've Never Measured HR Before... -- Pt. II. How to Measure Hiring and Staffing. 5. Measuring Workforce Planning. 6. Measuring Recruiting. 7. Keeping Management (Your Customer) Satisfied with the Hiring Process -- Pt. III. How to Measure Compensation and Benefit Values. 8. Compensation: Connecting It to Revenues and Expenses. 9. Benefits: Measuring Plan Effectiveness -- Pt. IV. How to Measure Training and Development Values. 10. e-Learning: Distance and Self-Paced Learning Measures. 11. Knowledge Management: Linking with Organizational Learning. 12. Leadership and Management Development: Measuring the Effect. 13. Career Management: Tracking the Value. 14. Organization Development: Measuring the Business Outcome -- Pt. V. How to Measure Employee Relations and Retention Programs.
  • 15. Orientation and Counseling: Measuring Connections and Cost. 16. Absenteeism and Turnover: Understanding Cost and Reasons. 17. Labor Relations -- Pt. VI. e-HR: Moving HR to the Web. 18. Workforce Analytics: Supporting Business Decisions. 19. Communication: Reporting Outcomes and Trends -- Pt. VII. How to Measure Alternative Methods' Value. 20. Outsourcing and Call Centers: Assessing the Value. 21. Employee Self-Service: Gauging Effectiveness. Epilogue: Where HR Goes from Here - Prospects, Problems, and Payoffs in the Twenty-First Century.
ISBN
0071369988 (alk. paper)
LCCN
2001056212
OCLC
  • 48383621
  • ocm48383621
  • SCSB-4246553
Owning Institutions
Columbia University Libraries