Research Catalog

Title

Netsourcing : renting business applications and services over a network / Thomas Kern, Mary Cecelia Lacity, Leslie P. Willcocks.

Author

Kern, Thomas.

Publication

Upper Saddle River, NJ : Financial Times/Prentice Hall, [2002], ©2002.

Items in the Library & Off-site

Holdings

Details

Additional Authors

• Lacity, Mary Cecelia.
• Willcocks, Leslie.

Description

xxxiii, 331 pages : illustrations; 24 cm.

Series Statement

Financial Times Prentice Hall books

Uniform Title

Financial Times Prentice Hall books.

Subjects

• Office equipment leases > Computer network resources
• Computer leases > Computer network resources
• Internet
• Industrial procurement > Computer network resources

Bibliography (note)

• Includes bibliographical references (p. 309-316) and index.

Contents

• Ch. 1. An Overview of Netsourcing. Netsourcing by Any Other Name ... Netsourcing Viewed as a Service Stack. Customer Perspective: Who's Buying? Are Early Adopters Satisfied with Netsourcing? -- Ch. 2. Principles for Effective Sourcing Decisions. Four General Sourcing Options. Three Paths of Outsourcing. Using External IT Services: The Track Record. Case Illustration: United Airlines and Time to Market. Managing Successful Sourcing Decisions -- Ch. 3. Management Principles: Core Capabilities and Contracting. Core IT Capabilities. Provider Evaluation and Contracting. Detailed Contracts -- Ch. 4. Netsourcing Technology Guide for Customers. Technical Infrastructure. Evaluation of Options -- Ch. 5. U.S.-Based Netsourcing Case Studies. Introduction to the Case Studies. Corio. EDS. Host Analytics. MainPass. Zland -- Ch. 6. European-Based Netsourcing Case Studies. Introduction to the Case Studies. Lodge. marviQ. SAP. Siennax. Vistorm --
• Ch. 7. Mitigating and Managing Risks in Netsourcing Deals. The Customer Perspective: Primary Netsourcing Risks. Preliminary Risk-Profiling Framework. Risky ASP Practice: Siennax and Abz Case. Risk Mitigation Across a Netsourcing Deal. Better Practices for Netsourcing Risk Mitigation and Management -- Ch. 8. Netsourcing Drivers: Customer Decision Checklist. Business Drivers. Technology Drivers. Economic Drivers. The IT Services Market. Relational Drivers -- Ch. 9. Past, Present, and Future of Netsourcing. Life-Cycle Stages. Trends Driven by the Tough Customer. App. A. International Survey of Netsourcing Customers -- App. B. Guide to Authors' Publications on Sourcing IT and IT-Enabled Business Systems, 1993-2001.

ISBN

0130923559

LCCN

2002020125

OCLC

• ocm48876686
• SCSB-4278675

Owning Institutions

Columbia University Libraries