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Continuity management : preserving corporate knowledge and productivity when employees leave

Title: Continuity management : preserving corporate knowledge and productivity when employees leave / Hamilton Beazley, Jeremiah Boenisch, David Harden.
Author: Beazley, Hamilton, 1943-
Publication: New York : John Wiley, [2002], ©2002.

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Status	Format	Access	Call Number	Item Location
Request for On-site Use Request Scan How do I pick up this item and when will it be ready?	Text	Request in advance	HD53 .B43 2002	Off-site

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Description

xvii, 269 pages; 24 cm

Subjects

Bibliography (note)

Includes bibliographical references (p. 251-254) and index.

Contents

Pt. I. Knowledge Continuity in the Information Age. 1. Knowledge Loss in the Information Age. 2. Knowledge as a Capital Asset. 3. Knowledge Continuity: The New Management Function. 4. The Knowledge Learning Curve -- Pt. II. Confessions of a Continuity Manager. 5. Getting Started. 6. Six Steps to Continuity Management. 7. The Knowledge Continuity Assessment. 8. Designing the Knowledge Profile. 9. Developing K-PAQ: The Knowledge Profile Analysis Questions. 10. Developing K-Quest: The Knowledge Questionnaire. 11. Creating the Knowledge Profile -- Pt. III. Knowledge Asset Management. 12. Operational Knowledge Transfer and Acquisition. 13. Realignment of the Organizational Culture and Reward System. 14. Continuity Management in Practice.

ISBN

0471219061

LCCN

2002512072

OCLC

ocm50492505
SCSB-4302616

Owning Institutions

Columbia University Libraries