Research Catalog
Customer relationship management : emerging concepts, tools, and applications
- Title
- Customer relationship management : emerging concepts, tools, and applications / editors, Jagdish N. Sheth, Atul Parvatiyar, G. Shainesh.
- Publication
- New Delhi : Tata McGraw-Hill Pub. Co., [2001], ©2001.
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Status | Format | Access | Call Number | Item Location |
---|---|---|---|---|
Text | Request in advance | HF5415.5 .C8362 2001 | Off-site |
Holdings
Details
- Additional Authors
- Description
- xv, 544 pages : illustrations; 25 cm
- Summary
- Papers presented at an international conference.
- Subject
- Bibliography (note)
- Includes bibliographical references.
- ISBN
- 0070435049
- LCCN
- 2002287443
- OCLC
- ocm49514740
- SCSB-4319653
- Owning Institutions
- Columbia University Libraries