Research Catalog
Self-assessment guide for organizational performance and customer satisfaction : based on the Presidential Award for Quality criteria.
- Title
- Self-assessment guide for organizational performance and customer satisfaction : based on the Presidential Award for Quality criteria.
- Publication
- Washington, DC : Federal Quality Institute : [For sale by the U.S. G.P.O., Supt. of Doc.], [1993]
Items in the Library & Off-site
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1 Item
| Status | Format | Access | Call Number | Item Location |
|---|---|---|---|---|
| Text | Request in advance | PM 1.8:P 41/3 | Off-site |
Holdings
Details
- Additional Authors
- Federal Quality Institute (U.S.)
- Alternative Title
- Self assessment guide for organizational performance and customer satisfaction.
- Based on the Presidential Award for Quality criteria.
- Subjects
- Note
- Cover title.
- Shipping list no.: 94-0079-P.
- "December 1993."
- "FQI-400R"--P. 4 of cover.
- ISBN
- 0160430801 :
- OCLC
- ocm30012844
- SCSB-4369290
- Owning Institutions
- Columbia University Libraries