Research Catalog

Serving the American public : best practices in one-stop customer service : Federal Benchmarking Consortium Study Report

Title
Serving the American public : best practices in one-stop customer service : Federal Benchmarking Consortium Study Report / National Performance Review ; Al Gore, Vice President of the United States.
Author
National Performance Review (U.S.)
Publication
[Washington, D.C.?] : The Review : [Supt. of Docs., U.S. G.P.O., distributor], [1997]

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Details

Additional Authors
Gore, Al, 1948-
Description
iii, 37 pages : illustrations; 28 cm
Alternative Title
  • Best practices in one-stop customer service
  • Federal Benchmarking Consortium Study Report
Subjects
Note
  • Shipping list no.: 1998-0087-P.
  • "November 1997."
Additional Formats (note)
  • Also available via Internet from the UNT Cybercemetery web site. Address as of 1/28/2003: http://govinfo.library.unt.edu/npr/library/papers/benchmrk/onestp.html; current access available via PURL.
OCLC
  • ocm38158949
  • SCSB-4372170
Owning Institutions
Columbia University Libraries