Research Catalog
Patients first : experiences of a patient-focused pioneer
- Title
- Patients first : experiences of a patient-focused pioneer / William J. Leander with Dennis L. Shortridge, Jr., and Phyllis M. Watson.
- Author
- Leander, William J.
- Publication
- Chicago, IL : Health Administration Press, 1996.
Items in the Library & Off-site
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1 Item
Status | Format | Access | Call Number | Item Location |
---|---|---|---|---|
Book/Text | Use in library | RA971 .L367 1996 | Off-site |
Details
- Additional Authors
- Description
- xxiv, 300 p.: ill.; 23 cm.
- Subjects
- Bibliography (note)
- Includes bibliographical references.
- Contents
- Foreword / Leland R. Kaiser -- 1. Alarming Trends: A Call to Arms -- 2. Compartmentalization: A Structure Gone Awry -- 3. Value Added: A Lack of Focus -- 4. Shifting Paradigms: A Challenge to Beliefs -- 5. Concentric Rings: Action Steps for Change -- 6. Care Centers: Alternative Strategies for Regrouping -- 7. Redeployed Services: Bringing Resources to Patients -- 8. Cultural Transformation: Empowerment and Teams -- 9. Enabling "Systems": Locking in Improvements -- 10. Looking Back: The Original Pilot -- 11. Getting Started: A Foundation for Success -- 12. Staying on Course: Measures of Success -- 13. Along the Way: Hard-Earned Lessons.
- ISBN
- 1567930395 (pbk. : alk. paper)
- LCCN
- 95046555
- OCLC
- 33668153
- ocm33668153
- SCSB-4779896
- Owning Institutions
- Columbia University Libraries