Research Catalog

Managed care success : reducing risk while increasing patient satisfaction

Title
Managed care success : reducing risk while increasing patient satisfaction / James W. Saxton, Thomas L. Leaman.
Author
Saxton, James W.
Publication
Gaithersburg, Md. : Aspen Publishers, 1998.

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TextUse in library RA413 .S327 1998Off-site

Details

Additional Authors
Leaman, Thomas L.
Description
xiii, 301 p. : ill.; 24 cm.
Subject
  • Managed care plans (Medical care)
  • Patient satisfaction
  • Risk management
  • Tort liability of managed care plans
  • Managed Care Programs > organization & administration
  • Risk Management
  • Malpractice
  • Liability, Legal
  • United States
Bibliography (note)
  • Includes bibliographical references and index.
Contents
Pt. I. The Concerns. Ch. 1. Dr. Smith Meets Managed Care. Ch. 2. Managed Care in a Nutshell. Ch. 3. Evolution of Managed Care in a Physician's Office. Ch. 4. True Costs of a Malpractice Suit. Ch. 5. Who Would Sue You? -- Pt. II. The Response. Ch. 6. The Importance of More - and Better - Communication. Ch. 7. Documentation: Not More, Better. Ch. 8. Using Informed Consent as an Offense Strategy. Ch. 9. Patients as Partners. Ch. 10. Seven Risk Management Dilemmas. Ch. 11. The Joy of Practice.
ISBN
0834210231 (hardcover)
LCCN
98009985
OCLC
  • 38311475
  • ocm38311475
  • SCSB-4785455
Owning Institutions
Columbia University Libraries