Research Catalog

Raising standards in American health care : best people, best practices, best results

Title
Raising standards in American health care : best people, best practices, best results / V. Clayton Sherman.
Author
Sherman, V. Clayton
Publication
San Francisco, Calif. : Jossey-bass, 1999.

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StatusFormatAccessCall NumberItem Location
Book/TextUse in library RA395.A3 S483 1999Off-site

Details

Description
xxiv, 322 p. : ill.; 24 cm.
Summary
Raising Standards in American Health Care translates proven Fortune 500 business strategies into pathways toward operational excellence for health care organizations. The book offers a review of the important lessons learned from corporate business giants - who have forged their paths to performance excellence by mastering the art of strategic standardization.
Subjects
Bibliography (note)
  • Includes bibliographical references and index.
Contents
Pt. 1. The Need to Move to Higher Ground. 1. The Rebirth of Health Care Management. 2. The Strategy-Standards Equation -- Pt. 2. Redefining American Health Care Standards. 3. Winning with Strategic Standardization. 4. Existing Standards Are Not Enough -- Pt. 3. Commonsense Solutions for Uncommon Performance. 5. Moving to McDonaldland. 6. Creating a New American Hospital. 7. Competing on Knowledge. 8. First Feed the Troops. 9. Best Practices Make Perfect -- Pt. 4. Change Managing the Standardization Process. 10. Defeating the Limits of Change. 11. Transforming Health Care Organizations. App. A. MANSYS Management System -- App. B. Web Sites Related to Standardization.
ISBN
0787946214 (hardcover : alk. paper)
LCCN
98053278
OCLC
  • 501487289
  • ocn501487289
  • SCSB-4787023
Owning Institutions
Columbia University Libraries