Research Catalog

Title

Introduction to healthcare delivery organizations : functions, and management / Robert M. Sloane, Beverly LeBov Sloane, Richard K. Harder.

Author

Sloane, Robert M.

Publication

Chicago, Ill. : Health Administration Press, c1999.

Items in the Library & Off-site

Details

Additional Authors

• Sloane, Beverly LeBov
• Harder, Richard K.

Description

x, 223 p. : ill.; 24 cm.

Subjects

• Health Facility Administrators
• Health Facilities
• Health facilities > Administration

Note

• "Previously published as Guide to health care facilities : personnel and management, third edition"--T.p. verso.

Bibliography (note)

• Includes bibliographical references (p. 205-211) and index.

Contents

1. Modern Healthcare Organizations - Past and Present -- 2. Healthcare Organization Leadership - Vision, Mission, Strategy, and Implementation -- 3. Nursing/Patient Care Services -- 4. Diagnostic and Therapeutic Medical Services -- 5. Clinical and Support Services -- 6. Administrative Support Services -- 7. The Outside Professional -- 8. Interviewing and Selecting Highly Productive Employees -- 9. Job Coaching, Performance Evaluation, and Progressive Disciplinary Action -- 10. Time Management and Personal Productivity for Healthcare Managers and Supervisors -- 11. Employee Motivation Skills -- 12. Customer Service Skills for Healthcare Managers -- 13. Information Systems Applications -- 14. The Role of Automation in the Future of Healthcare Delivery -- 15. Toward a Broader View of Healthcare / Stuart A. Wesbury, Jr. -- Professional Healthcare Associations.

ISBN

1567931065 (alk. paper)

LCCN

99014524

OCLC

• 40943348
• ocm40943348
• SCSB-4787907

Owning Institutions

Columbia University Libraries