Research Catalog

Process management : why project management fails in complex decision making processes

Title
Process management : why project management fails in complex decision making processes / by Hans de Bruijn, Ernst ten Heuvelhof, and Roel in't Veld.
Author
Bruijn, J. A. de, 1962-
Publication
Boston : Kluwer Academic, c2002.

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StatusFormatAccessCall NumberItem Location
Book/TextUse in library HD69.P75 B766 2002Off-site

Details

Additional Authors
Description
171 p. : ill.; 25 cm.
Subject
Bibliography (note)
  • Includes bibliographical references (p. [163]-168) and index.
Contents
1. Prologue -- Pt. I. Introduction to Process Design and Process Management -- 2. Positioning the Process Approach -- Pt. II. Process Architecture -- 3. Designing a Process -- 4. The Process Architect in Action: Making a Process Design -- Pt. III. Managing the Process -- 5. The Process Manager and the Openness of Decision Making -- 6. Process Management and the Protection of the Parties' Core Values -- 7. The Process Manager and the Speed of Decision Making -- 8. The Process Manager and the Substance of Decision Making.
ISBN
1402073313 (alk. paper)
LCCN
2002042853
OCLC
  • ocm51151771
  • SCSB-4805658
Owning Institutions
Columbia University Libraries