Research Catalog

Title

The effective health care supervisor / Charles R. McConnell.

Author

McConnell, Charles R.

Publication

Sudbury, MA : Jones and Bartlett Publishers, c2003.

Items in the Library & Off-site

Details

Description

xv, 477 p. : ill.; 26 cm.

Subjects

• Health Facility Administrators
• Supervision of employees
• Personnel Administration, Hospital
• Personnel Management > methods
• Health facilities > Personnel management

Bibliography (note)

• Includes bibliographical references and index.

Contents

Pt. I. The Setting -- Ch. 1. An Evolving Role in a Changing Environment -- Ch. 2. Health Care: How Different from "Industry"? -- Ch. 3. The Nature of Supervision: Health Care and Everywhere -- Ch. 4. Management and Its Basic Functions -- Pt. II. The Supervisor and Self -- Ch. 5. Delegation and Empowerment: Forming Some Good Habits -- Ch. 6. Time Management: Expanding the Day without Stretching the Clock -- Ch. 7. Self-Management and Personal Supervisory Effectiveness -- Pt. III. The Supervisor and the Employee -- Ch. 8. Interviewing: Start Strong To Recruit Successfully -- Ch. 9. The One-to-One Relationship -- Ch. 10. Leadership: Style and Substance -- Ch. 11. Motivation: Intangible Forces and Slippery Rules -- Ch. 12. Performance Appraisal: Cornerstone of Employee Development -- Ch. 13. Criticism and Discipline: Guts, Tact, and Justice -- Ch. 14. The Problem Employee and Employee Problems -- Ch. 15. The Supervisor and the Human Resource Department -- Pt. IV. The Supervisor and the Task -- Ch. 16. Ethics and Ethical Standards -- Ch. 17. Decisions, Decisions -- Ch. 18. Management of Change: Resistance Is Where You Find It -- Ch. 19. Communication: Not by Spoken Words Alone -- Ch. 20. How To Arrange and Conduct Effective Meetings -- Ch. 21. Budgeting: Annual Task and Year-Long Implications -- Ch. 22. Quality and Productivity: Sides of the Same Coin -- Ch. 23. Teams, Team Building, and Teamwork -- Ch. 24. Methods Improvement: Making Work - and Life - Easier -- Ch. 25. Reengineering and Reduction in Force -- Ch. 26. Continuing Education: Your Employees and You -- Ch. 27. The Supervisor and the Law -- Ch. 28. Organizational Communication: Looking Up, Down, and Laterally -- Ch. 29. Unions, Avoiding Them When Possible and Living with Them When Necessary.

ISBN

0763724971

OCLC

• ocm51563241
• SCSB-4837814

Owning Institutions

Columbia University Libraries