Research Catalog
Getting started in six sigma
- Title
- Getting started in six sigma / Michael C. Thomsett.
- Author
- Thomsett, Michael C.
- Publication
- Hoboken, N.J. : Wiley, [2005], ©2005.
- Supplementary Content
- Publisher description
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2 Items
| Status | Format | Access | Call Number | Item Location |
|---|---|---|---|---|
| Text | Request in advance | HD62.15 .T524 2005 | Off-site | |
Not available - Please for assistance. | Text | Use in library | Off-site |
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Details
- Description
- vi, 213 pages : illustrations; 24 cm.
- Summary
- "Getting Started in Six Sigma is designed to show you, step by step, how Six Sigma works and how it can be used most effectively. Whether you're a manager trying to change your approach to problem solving or an employee in a corporation with a Six Sigma program, this book will clearly lead you through each step of the process. Definitions within the margins - placed at points of discussion - will help you to quickly master Six Sigma terminology as you read along."--BOOK JACKET.
- Series Statement
- The Getting started in series
- Uniform Title
- Getting started in.
- Alternative Title
- Six sigma
- Comprehensive coverage, a practical working guide
- Subject
- Bibliography (note)
- Includes bibliographical references (p. 209-210) and index.
- Contents
- Introduction : striving for perfection in an imperfect world -- Ch. 1. The meaning of Six Sigma -- Ch. 2. The customer's point of view -- Ch. 3. Outside-in thinking -- Ch. 4. The nature of quality -- Ch. 5. Product and service defects -- Ch. 6. Improving process systems -- Ch. 7. Striving for consistency -- Ch. 8. Exceptions and rules.
- ISBN
- 0471668117 (pbk.)
- LCCN
- 2004013486
- R4-469195
- OCLC
- 55625158
- ocm55625158
- SCSB-5121176
- Owning Institutions
- Columbia University Libraries