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How to manage problem employees : a step-by-step guide for turning difficult employees into high performers

Title: How to manage problem employees : a step-by-step guide for turning difficult employees into high performers / Glenn Shepard.
Author: Shepard, Glenn, 1963-
Publication: Hoboken, N.J. : John Wiley, [2005], ©2005.

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Status	Format	Access	Call Number	Item Location
Request for On-site Use Request Scan How do I pick up this item and when will it be ready?	Text	Request in advance	HF5549.5.E42 S53 2005	Off-site
Not available - Please for assistance.	Text	Use in library		Off-site

Holdings

Details

Description

ix, 198 pages; 22 cm

Summary

"A comprehensive how-to for employers, How to Manage Problem Employees covers all the people-management skills managers need - from how to set new hires up for success, to properly structuring compensation packages that maximize employee work ethic, to dealing with employee problems before they take a toll on your business."--BOOK JACKET.

Subject

Bibliography (note)

Includes bibliographical references (p. 191-192) and index.

Contents

Ch. 1. What happened to the American work ethic? -- Ch. 2. Becoming the manager you need to be -- Ch. 3. Creating a healthy work environment -- Ch. 4. How do I avoid hiring problem employees? -- Ch. 5. Taming the compensation monster -- Ch. 6. How to avoid legal pitfalls -- Ch. 7. Why people do the things they do -- Ch. 8. How to get employees to come to work and be on time -- Ch. 9. The art of discipline -- Ch. 10. Fighting abuse of unemployment benefits -- Ch. 11. How to handle daily challenges problem employees create.

ISBN

0471730432 (pbk.)

LCCN

2005004377

OCLC

ocm57682291
SCSB-5208316

Owning Institutions

Columbia University Libraries