Research Catalog

The knowledge management toolkit : practical techniques for building a knowledge management system

Title
The knowledge management toolkit : practical techniques for building a knowledge management system / Amrit Tiwana.
Author
Tiwana, Amrit, 1974-
Publication
Upper Saddle River, NJ : Prentice Hall PTR, [2000], ©2000.

Items in the Library & Off-site

Filter by

2 Items

StatusVol/DateFormatAccessCall NumberItem Location
Request for On-site UseRequest Scan
How do I pick up this item and when will it be ready?
CD-ROMTextRequest in advance HD30.2 .T59 2000 CD-ROMOff-site
Request for On-site UseRequest Scan
How do I pick up this item and when will it be ready?
bookTextRequest in advance HD30.2 .T59 2000 bookOff-site

Holdings

Details

Description
xxvi, 608 pages : illustrations; 24 cm +
Summary
"The Knowledge Management Toolkit delivers hands-on techniques and tools for making KM happen at your company. You'll learn exactly how to use KM to make sure that every key decision is fully informed as you build on your existing intranet, data warehouse, and project management investments. Top researcher Amrit Tiwana walks you through the development of an enterprise KM system from start to finish, showing how every stage can serve as a foundation for later enhancements."--BOOK JACKET.
Subject
  • Knowledge management
  • Gestion des connaissances
  • Kennismanagement
  • Organisatieontwikkeling
  • Communicatie
Bibliography (note)
  • Includes bibliographical references (p. 565-587) and index.
System Details (note)
  • System requirements: Microsoft Windows 95/98/NT. For best results use Internet Explorer.
Contents
Pt. I. The Rubber Meets the Road -- Ch. 1. Introduction -- Ch. 2. The Knowledge Edge -- Ch. 3. From Information to Knowledge -- Pt. II. The Road Ahead: Implementing Knowledge Management -- Ch. 4. The 10-Step KM Road Map -- Pt. IIA. The First Phase: Infrastructural Evaluation and Leverage -- Ch. 5. The Leveraged Infrastructure -- Ch. 6. Aligning Knowledge Management and Business Strategy -- Pt. IIB. The Second Phase: KM System Analysis, Design, and Development -- Ch. 7. Infrastructural Foundations -- Ch. 8. Knowledge Audit and Analysis -- Ch. 9. Designing the KM Team -- Ch. 10. Creating the KM System Blueprint -- Ch. 11. Developing the KM System -- Pt. IIC. The Third Phase: KMS Deployment -- Ch. 12. Prototyping and Deployment -- Ch. 13. The CKO and Reward Structures -- Pt. IID. The Final Phase and Beyond: Measuring ROI and Performance -- Ch. 14. Metrics for Knowledge Work -- Ch. 15. Case Studies -- Pt. III. Side Roads: Appendices -- App. A. The Knowledge Management Assessment Kit -- App. B. Alternative Schemes for Structuring the KM System Front End -- App. C. Software Tools -- App. D. Resources on the Web.
ISBN
0130128538
LCCN
99049321
OCLC
  • ocm42476028
  • SCSB-5266100
Owning Institutions
Columbia University Libraries