Research Catalog

Title

The effective health care supervisor / Charles R. McConnell.

Author

McConnell, Charles R.

Publication

Sudbury, Mass. : Jones and Bartlett Publishers, [2007], ©2007.

Items in the Library & Off-site

Holdings

Details

Description

xvii, 533 pages : illustrations; 26 cm

Subjects

• Health Facility Administrators
• Health facilities > Personnel management
• Personnel Management > methods
• Supervision of employees
• Personnel Administration, Hospital

Bibliography (note)

• Includes bibliographical references (p. 503-513) and index.

Contents

Ch. 1. An evolving role in a changing environment -- Ch. 2. Health care : how is it different from "industry?" -- Ch. 3. The nature of supervision : health care and everywhere -- Ch. 4. Management and its basic functions -- Ch. 5. Delegation and empowerment : forming some good habits -- Ch. 6. Time management : expanding the day without stretching the clock -- Ch. 7. Self-management and personal supervisory effectiveness -- Ch. 8. Interviewing : start strong to recruit successfully -- Ch. 9. The one-to-one relationship -- Ch. 10. Leadership : style and substance -- Ch. 11. Motivation : intangible forces and slippery rules -- Ch. 12. Performance appraisal : cornerstone of employee development -- Ch. 13. Criticism and discipline : guts, tact, and justice -- Ch. 14. The problem employee and employee problems -- Ch. 15. The supervisor and the human resource department -- Ch. 16. Ethics and ethical standards -- Ch. 17. Decisions, decisions -- Ch. 18. Management of change : resistance is where you find it -- Ch. 19. Communication : not by spoken words alone -- Ch. 20. How to arrange and conduct effective meetings -- Ch. 21. Budgeting : annual task and year-long implications -- Ch. 22. Quality and productivity : sides of the same coin -- Ch. 23. Teams, team building, and teamwork -- Ch. 24. Methods improvement : making work - and life - easier -- Ch. 25. Reengineering and reduction in force -- Ch. 26. Continuing education : your employees and you -- Ch. 27. The supervisor and the law -- Ch. 28. Living with HIPAA -- Ch. 29. Organizational communication : looking up, down, and laterally -- Ch. 30. Unions : avoiding them when possible and living with them when necessary.

ISBN

0763739510 (alk. paper)

LCCN

• 2006008086
• 9780763739515

OCLC

• ocm64761013
• SCSB-5277639

Owning Institutions

Columbia University Libraries