Research Catalog
Business process outsourcing : process, strategies, and contracts
- Title
- Business process outsourcing : process, strategies, and contracts / John K. Halvey, Barbara M. Melby.
- Author
- Halvey, John K.
- Publication
- Hoboken, N.J. : John Wiley & Sons, [2007], ©2007.
Items in the Library & Off-site
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2 Items
| Status | Format | Access | Call Number | Item Location |
|---|---|---|---|---|
| Text | Request in advance | HD2381 .H35 2007 | Off-site | |
Not available - Please for assistance. | Text | Use in library | Off-site |
Holdings
Details
- Additional Authors
- Melby, Barbara Murphy.
- Description
- xv, 584 pages; 26 cm
- Subject
- Note
- Includes index.
- Contents
- Ch. 1. Overview -- Ch. 2. Planning stage -- Ch. 3. Selecting the vendor -- Ch. 4. Negotiations : strategy and process -- Ch. 5. Business process outsourcing contract -- Ch. 6. Measuring performance -- Ch. 7. Human resources -- Ch. 8. Transformational outsourcing -- Ch. 9. International considerations -- Ch. 10. Information privacy and security issues -- Ch. 11. Exhibits and ancillary agreements -- Ch. 12. Postnegotiation activities -- Ch. 13. Renegotiation and termination.
- ISBN
- 9780470044834 (cloth)
- 0470044837 (cloth)
- LCCN
- 2006034741
- OCLC
- OCM73993894
- 73993894
- SCSB-8412950
- Owning Institutions
- Columbia University Libraries