Research Catalog
Implementing CRM : from technology to knowledge
- Title
- Implementing CRM : from technology to knowledge / David Jesse Finnegan, Leslie P. Willcocks.
- Author
- Finnegan, David.
- Publication
- Chichester, West Sussex, England : John Wiley & Sons, Inc., [2007], ©2007.
Items in the Library & Off-site
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2 Items
| Status | Format | Access | Call Number | Item Location |
|---|---|---|---|---|
| Text | Request in advance | HF5415.5 .F563 2007 | Off-site | |
Not available - Please for assistance. | Text | Use in library | Off-site |
Holdings
Details
- Additional Authors
- Willcocks, Leslie.
- Description
- xiii, 327 pages : illustrations; 24 cm.
- Series Statement
- Wiley series in information systems
- Uniform Title
- John Wiley series in information systems.
- Subjects
- Bibliography (note)
- Includes bibliographical references (p. [313]-321) and index.
- ISBN
- 9780470065266 (pbk. : alk. paper)
- 0470065265 (pbk. : alk. paper)
- LCCN
- 2006100398
- OCLC
- OCM77011474
- SCSB-5926982
- Owning Institutions
- Columbia University Libraries