Research Catalog

The first-time manager's guide to performance appraisals

Title
The first-time manager's guide to performance appraisals / Diane Arthur.
Author
Arthur, Diane.
Publication
New York : AMACOM, American Management Association, [2008], ©2008.

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StatusFormatAccessCall NumberItem Location
TextRequest in advance HF5549.5.R3 A77 2008Off-site
TextUse in library Off-site

Holdings

Details

Description
x, 166 pages; 23 cm
Summary
"Filled with ready-to-use tools including sample dialogues, phrases, and documents - as well as plenty of useful tips - The First-Time Managers Guide to Performance Appraisals is a resource for anyone managing employees. Whether you are a newly hired or promoted manager or a more experienced manager who wants a refresher course on performance-appraisal basics, this book provides the information you need to feel self-assured and capable of handling even the most complicated or difficult review."--BOOK JACKET.
Subject
Note
  • Includes index.
Contents
Pt. I. Performance appraisal : what it's all about -- Ch. 1. Performance appraisals : an overview -- Ch. 2. Managers as coaches -- Ch. 3. Managers as counselors -- Pt. II. Getting ready -- Ch. 4. The golden rules of performance appraisals -- Ch. 5. Gathering information -- Ch. 6. Preparing to conduct appraisals on former coworkers -- Pt. III. The power of the pen -- Ch. 7. Forms and ratings -- Ch. 8. Writing guidelines -- Pt. IV. The face-to-face meeting -- Ch. 9. How to begin -- Ch. 10. What to discuss -- Ch. 11. How to listen actively -- Ch. 12. How to act : the importance of body language -- Pt. V. What to look out for -- Ch. 13. How to handle challenging performance-appraisal situations -- Ch. 14. How to avoid typical performance-appraisal pitfalls -- Pt. VI. Evaluating various types of employees -- Ch. 15. How to conduct appraisals on different-performance-level employees -- Ch. 16. Performance appraisals for employees who telecommute.
ISBN
  • 9780814474402 (pbk.)
  • 0814474403 (pbk.)
LCCN
2007011452
OCLC
  • OCM86117709
  • 86117709
  • SCSB-9216280
Owning Institutions
Columbia University Libraries