Research Catalog

Healthcare operations management

Title
Healthcare operations management / Daniel B. McLaughlin, Julie M. Hays.
Author
McLaughlin, Daniel B., 1945-
Publication
Chicago : Health Administration Press ; Washington, DC : AUPHA Press, [2008], ©2008.

Items in the Library & Off-site

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1 Item

StatusVol/DateFormatAccessCall NumberItem Location
book & CDBook/TextRequest in advance RA399.A1 M374 2008 book & CDOff-site

Holdings

Details

Additional Authors
Hays, Julie M., 1954-2007.
Description
xx, 431 pages : illustrations; 27 cm +
Subjects
Bibliography (note)
  • Includes bibliographical references and index.
Contents
The challenge and the opportunity -- History of performance improvement -- Evidence-based medicine and pay-for-performance -- Strategy and the balanced scorecard -- Project management -- Tools for problem solving and decision making -- Using data and statistical tools for operations improvement -- Quality management: focus on six sigma -- The lean enterprise -- Simulation -- Process improvement and patient flow -- Scheduling and capacity management -- Supply chain management -- Holding the gains.
ISBN
  • 9781567932881 (alk. paper)
  • 1567932886 (alk. paper)
LCCN
2007036070
OCLC
  • ocn169454760
  • SCSB-5424907
Owning Institutions
Columbia University Libraries