Research Catalog
Total customer service : the ultimate weapon
- Title
- Total customer service : the ultimate weapon / William H. Davidow and Bro Uttal.
- Author
- Davidow, William H.
- Publication
- New York, N.Y. : Harper & Row, [1989], ©1989.
Items in the Library & Off-site
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1 Item
| Status | Format | Access | Call Number | Item Location |
|---|---|---|---|---|
| Text | Request in advance | HF5415.5 .D38 1989 | Off-site |
Holdings
Details
- Additional Authors
- Uttal, Bro.
- Description
- xxii, 227 pages; 24 cm
- Subject
- Bibliography (note)
- Includes bibliographical references.
- ISBN
- 0060161809 ($19.95)
- LCCN
- 89045033
- OCLC
- 19556551
- ocm19556551
- Owning Institutions
- Columbia University Libraries