Research Catalog
Service management effectiveness : balancing strategy, organization and human resources, operations, and marketing
- Title
- Service management effectiveness : balancing strategy, organization and human resources, operations, and marketing / David E. Bowen, Richard B. Chase, Thomas G. Cummings, and associates.
- Author
- Bowen, David Earl.
- Publication
- San Francisco : Jossey-Bass, 1990.
Items in the Library & Off-site
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1 Item
| Status | Format | Access | Call Number | Item Location |
|---|---|---|---|---|
| Text | Request in advance | HD9980.5 .B68 1990 | Off-site |
Holdings
Details
- Additional Authors
- Description
- xxviii, 414 pages; 24 cm.
- Series Statement
- The Jossey-Bass management series
- Uniform Title
- Jossey-Bass management series.
- Subject
- Service industries > Management
- Bibliography (note)
- Includes bibliographical references and indexes.
- ISBN
- 1555422225
- LCCN
- 90004047
- OCLC
- 21036228
- ocm21036228
- Owning Institutions
- Columbia University Libraries